It was a dark and stormy night at 3 in the afternoon. Suddenly you can’t access wyocourses! You’re roommate is asleep and you can’t wake them but you need help because that paper is due tonight! You can log in, but for some reason, whenever you tried getting into a course, it errors out! But it’s not over yet! Over here at the IT Help Desk we have a chat system in which you will get into a que and one of our representatives will take it and will be more than happy to help you through the issue! We can even remote in and see your screen if you want us to! In your search bar in your browser, type support.uwyo.edu to get connected with a representative!
Here at UWIT we are open from 7:30-4:30 for summer and 8-5 during winter. You can chat with us about any tech problems you run into at that time! Keep in mind though, if you need to reset your password you will still have to call us so that we can confirm a few things about your identity. But most things we can help you with no problem! So next time your in a pinch, feel free to get into a chat session with us! We’re more than happy to help!