So you’re logging into Wyoweb and usually whatever browser you normally use automatically punches it in for you. But this one time it goofs up or maybe your logging in on a different computer. You think you know it but when you try you get a incorrect username/password error. You know your username is right, but the password you’re not so sure on. So you begin to cycle through your known passwords when finally you get a message saying your account is locked out.
Don’t panic! This sort of thing happens more often than you would think. From here you have two options. If the UWIT help desk is open, give us a call and we can unlock it for you. But if it’s after hours or the weekend and were not open, wait about five minutes for it to unlock again. Now if you can’t for the life of you remember your password, that’s something you will have to call us for or come into the service center to take care of when were open. But other than that, you should be able to log in once again after it unlocks! So don’t fret!