What ResNet/Service Center can do for you!

Body of the average college student, mind of a computer. The Lab Assistant!

Is your computer running as slow as molasses? Do you have questions about your mobile device? Need help installing software on your personal computer? No fear, the ResNet/ Service Center is here!

If you answered yes to all or some of these questions the best place to get advice or help is the Information Technology Center, room 160. The service center offers great opportunities for help and education on technology based questions and concerns. The Service Center typically helps out enrolled students on a daily basis but is also available to faculty and staff at the University of Wyoming. On a usual busy day room 160 helps students when their computers have crashed, a computer or mobile device has a virus, a user needs help installing or purchasing Microsoft software, the Ethernet in their dorm is not working, or a computer is running slow. The service center can also help you set up your UW email, log in to eCompanion, or show you how to add to your print quota. Remember, no question is a bad question! In any case, the consultants in room 160 are ready to educate their users. This means, if something is wrong with your computer (or iPad, phone, etc) you need to bring it in and the consultants will show you how to fix the problem and what you can do in the future to avoid it. They do their best to help answer questions or take their time to help solve your problem.  Don’t know who to look for around room 160? They are the people wearing the navy blue and white collared shirts! Here is a more complete list of what room 160 offers:

  • Virus and Malware removal
  • System Clean/tune up
  • Computer Reformatting
  • Hardware Diagnostics
  • Operating system installations
  • Program installations
  • One on one consulting of computing needs
  • Setup Email and Wireless on mobile devices
  • Wyoware software pick up depot
  • Network troubleshooting for Residence Halls, Landmark, Spanish Walk, River Village Apartments, and Sororities and Fraternities connected to the UW network.

 

Below is some information about who, what, where, and when to contact ResNet! If it makes you feel any better, a lot of the consultants are students too so they are happy to help and probably have shared some of your frustrations! They are a very friendly staff!

Service Center

ResNet

Phone: 307.766.2989

Email: resnet@uwyo.edu

Located in the Information Technology Center Office 160

Hours:

Monday – Friday

9:00AM to 5:00PM

 

 

 

CSS Front Desk

Kathleen Warner

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